Shipping Policy

Last updated: October 21, 2025

Welcome to The Beauty Guild! We’re committed to providing you with a smooth and timely shopping experience. This Shipping Policy outlines how we handle the processing, shipping, and delivery of your orders within Trinidad & Tobago and internationally.

1. Order Processing

• All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
• You will receive another notification once your order has been shipped.
• During high-demand periods or due to unforeseen circumstances (e.g., public holidays or supply delays), processing times may be slightly extended.

2. Shipping Rates & Delivery Estimates

We offer standard and express delivery options across Trinidad & Tobago. Shipping fees are calculated at checkout based on your location and package weight.

Shipping Method	Estimated Delivery Time
Standard Delivery (Nationwide)	2–5 business days
Express Delivery (Port of Spain, San Fernando & nearby areas)	1–2 business days
International Shipping	7–21 business days

Delivery times are estimates and may vary depending on your location and courier service.

3. Shipping Locations

• Domestic: We deliver to all major cities and regions across Trinidad & Tobago.
• International: Selected countries worldwide. If we do not currently ship to your location, you will be notified at checkout or by email.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package’s status online.

5. Customs, Duties & Taxes

For international orders, The Beauty Guild is not responsible for any customs fees, import taxes, or duties applied to your order. All fees imposed during or after shipping (such as tariffs or taxes) are the responsibility of the customer.

6. Lost, Delayed, or Damaged Packages

The Beauty Guild is not liable for delays caused by the carrier, weather conditions, or customs. We are also not responsible for lost or stolen packages once confirmed as delivered.

If your package is delayed or arrives damaged, please contact us immediately at support@thebeautyguild.com with your order number and photos (if applicable), and we will help resolve the issue.

7. Incorrect Shipping Information

Please ensure that your shipping address is entered correctly at checkout. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

8. Shipping Restrictions

Certain beauty items may be restricted from international shipping due to regulations (e.g., liquids, aerosols, or flammable products). We will contact you if your order cannot be shipped due to such restrictions.

9. Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Email: support@thebeautyguild.com
Phone: +1 (868) 714-7890
Website: https://thebeautyguild.com

Thank you for shopping with The Beauty Guild, where beauty meets confidence.